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Renovation Is More Than Marble And Granite

 
Marble and Granite, Inc. is the finest choice around for helping you with home renovations. We believe in making you the focus of every thought and ensure you are confident and satisfied with your choices. To put it simply, we believe in:

Customer Service

  • We believe in customer service. This is one area in which many businesses in the country are lacking.
  • On the phone, in person or checking our website, we respond to all our customer’s needs. If there is a question, we answer it immediately.
  • Marble and Granite Inc. requires its employees to not only understand customer service, but also the materials shown, allowing you expert advice with every interaction, whether you are well-versed in the material or newly acquainted.
  • We make sure you feel comfortable with our staff, and make you feel at home.
  • Our staff is one of the best in the country. Each employee is an asset are encouraged all to work as a well oiled-team, whose members include those from all over the globe.

Ethical Business Practices

  • Marble and Granite Inc. is not simply out to make money. We ensure our premises are safe and well-lit. You need not wander aimlessly through darkened warehouses or fenced yards littered with broken pieces of material.
  • We believe in our community as well as our product, and give generously to worthy causes in our area, while still keeping our prices low for our customers.
  • Marble and Granite, Inc. takes time to view our inventory with changing times and reduces prices whenever possible.
  • We treat architects and builders with the respect they deserve, which is why they choose to align themselves with us.
  • We stand behind all of our employees and materials employees.


The Most Important Factor – You

  • We focus on you, the customer. After all, you are the reason for our existence and we go the extra mile to show you how important you are to us.
  • Product is delivered on time. We understand that tearing up your home is unpleasant, so we make every effort to make it more comfortable.
  • We believe in safety - which is why we comply with all OSHA regulations. Sadly, that cannot be said for a great number of our competition.
  • When visiting, take a tour for the different styles of products. All pricing is up front, so you can leave aside any guesswork.
  • Get to know the marble and granite and make a decision only when you are truly happy.

We are here for you, don't hesitate to call us, visit our website or StonePedia app or, visit our warehouses in Westwood, MA or Milford, CT

Comments

Great article, so many big companies just can not provide customers with the type of customer service that they deserve. They lose focus that the customer is the reason that they are in business. It is refreshing to see how dedicated Marble and Granite Inc. is to customer service and their level of professionalism.
Posted @ Tuesday, January 15, 2013 10:37 AM by Denise Cusumano
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